How to make Xero emailed bills tax exclusive
You set a supplier to "Tax exclusive" in Xero, yet every bill that arrives through Email to Bills or Hubdoc is saved as tax inclusive, and the totals no longer match the supplier's invoice. Here is why, how to fix one bill by hand, and how to fix all of them at once.
Why it happens
Xero keeps a purchases default per contact (Contact → Edit → Bills defaults → Amounts are). New bills you create by hand use it. Bills created from an emailed or Hubdoc document are drafted by the capture step, which sets "Amounts are" from its own reading of the document and does not apply that default. The same step often leaves the account code empty when it cannot pick one. Users have asked Xero to change this on Xero Product Ideas; the request is still open.
Fix one bill in Xero
- Open the draft bill (Business → Bills to pay → Draft).
- Change Amounts are to Tax exclusive.
- Decide what should stay: if the document showed net amounts, the total now goes up by the tax. If the document total is right, retype each unit price as the net amount.
- Fill any empty Account, check the total against the document and save.
Xero has no bulk edit for it, so this is one bill at a time.
Fix every draft bill at once
Bill Tax Fixer for Xero reads your draft and awaiting-approval bills and each supplier's default, and lists every bill that differs, with the total before and after. You choose:
- Keep the total: unit prices are recalculated to 4 decimals so the bill total stays to the cent. Any cent that rounding cannot keep is shown before you confirm.
- Keep the line amounts: the printed amounts stay as net; the total grows by the tax, and the difference is shown.
Empty account codes take the supplier's default purchase account. Approved bills are never changed. Every bill is read back from Xero after the change, and a run can be undone for 30 days.
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Questions
Why do my emailed bills come in tax inclusive?
Xero Email to Bills and Hubdoc read the document and save a draft bill with their own "Amounts are" setting. They do not apply the supplier's default (Contact → Bills defaults → Amounts are), so a supplier set to tax exclusive still gets tax inclusive drafts.
Can I fix it inside Xero?
Only one bill at a time: open the draft, change "Amounts are" to Tax exclusive, check the totals and save. Xero has no bulk edit for it and the supplier default does not fix bills already captured.
Will the bill total change?
You choose. "Keep the total" recalculates the unit prices so the total stays to the cent (any cent of rounding is shown first). "Keep the line amounts" keeps the printed amounts and the total grows by the tax.
Does it touch approved bills?
No. Only Draft and Awaiting approval bills are changed. Approved bills are listed as "approved: edit in Xero".
Can I undo a fix?
Yes, for 30 days. The bill is put back exactly as it was and read back from Xero to prove it.
What about empty account codes?
Lines without an account code get the supplier's default purchase account (Contact → Bills defaults → Account).